A NEW ERA – and YOU can be PART of it.

Serviceplan, the “Independent Agency of the Year 2019” (LIA), one of the leading digital agencies in China, and is looking for colleagues to support them on the way to become China’s leading independent agency!

Serviceplan (www.serviceplan.com) and Aquarius Asia (www.aquarius-asia.com) and are now supporting their multi-national clients as a strong 360 degree integrated agency for Asia Pacific with two offices in China, Shanghai and Beijing office. 

For our international clients, including leading European Luxury Fashion and Car Brands, FMCG, International Service Providers, as well as high-end technical devices, we utilize the power of the integration of all communication and distribution channels, on- and offline, to leverage the market potential, and thus gain a real competitive advantage for our clients.

Serviceplan is looking for talented people to join our expanding team!

What we offer
• Serviceplan has the goal to become China’s independent agency No.1 – you can be part of it 
• We have 2 offices in China (Shanghai, Beijing) and 38 more offices in all major European cities, Russia, Middle East, India, Middle and South America 
• We are proud of our long-term relationships with some of Europe’s most trusted and recognizable brands
• The bulk of our work comes from major corporate clients, as well as luxury & fashion brands
• Our team consists of more than 100 highly skilled people from China, Germany, Hong Kong and the rest of the world.

Account Servicing Team

Associate Account Director 客户副总监 （有服务3C客户经验）

Location: Beijing

Key Responsibilities
•Assists the team leader to manage the key accounts
协助团队领导管理重要客户
•Provides logistic support to both the account and creative teams
为客户和创意团队提供后勤支持
•Ensures high quality and timely delivery of all projects
确保所有项目的高质量和及时交付
•Providing strategic directions in the development of total communication services
为沟通的发展提供战略方向
•Managing and optimizing resources to achieve revenue goals for the business
管理和优化资源以实现业务收入目标
•Developing business partner relationships with key people in the designated client organizations
与指定客户中的关键人员建立业务合作伙伴关系
•Striving for the long lasting and sustainable success of our client
为客户的长期和持续成功而努力
•Handles the financials from quotation to billing
处理从报价到计费的财务状况

Requirements:
•Above 4 years of advertising in 4A agency working experience and auto client experience 
4年以上广告工作经验，有4A代理工作经验和汽车客户经验
•Excellent communication and presentation skills. 
出色的沟通和表达能力
•Be able to convince and influence others effectively; 
能够有效地说服和影响他人
•High energy level. 
保持足够的热情与精力
•Be able to manage multiple tasks and initiatives simultaneously; 
能够同时管理多个任务和计划
•Fluent in written and spoken English and Mandarin Chinese
流利的中英文书面和口语

Account Manager 客户经理（有服务汽车客户经验）

Location: Beijing/Hangzhou

Key Responsibilities
•Ensure smooth implementation of all major deliverables within timeline and budget (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
确保在时间线和预算（即战略概要、功能规范、技术规范等）内顺利实施所有主要交付成果，以确保满足质量标准和客户期望
•Ensures that client issues are dealt with in an efficient manner, informing the Account Director of any problems that may arise. 
确保以有效的方式处理客户问题，将可能出现的任何问题通知客户总监
•Reports to the Account Director, providing regular input on all account activity, including status and call reports on a weekly basis.
向客户总监报告，定期提供所有客户活动的信息，包括每周的status和call reports
•Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
与项目团队密切合作，以保持对项目状态的持续了解，以确定项目内或与项目相关的潜在问题和/或机会
•Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
确保所有的过程和程序都已完成，质量标准得到满足，并且项目是有利可图的
•Aware and in pursuit of opportunities for account growth and new business, involving the Account Director
帮助客户总监了解并寻求客户增长和新业务机会
•Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations. 
在客户和团队之间提供定期的双向沟通，以提供强大的团队代表性并设定适当的客户期望。
•Prepare regular correspondence, Contact Report, Status Report and Production Estimate.
准备定期通信，联系报告，过程报告和制作评估

Requirements
•University studies in marketing / innovation / languages or related discipline
大学本科学历，营销/创新/语言或相关专业
•Good command of spoken and written Mandarin Chinese and English
良好的中英文口语和书写能力
•Strong interpersonal and communications skills
良好的人际沟通能力
•Able to handle project independently and efficiently (event planning, budgeting)
能够独立高效地处理项目（活动计划、预算）
•Strong organizational & team management skills
较强的组织和团队管理能力

Senior Account Executive 资深客户执行

Location: Hangzhou

Key Responsibilities
•Ensure smooth implementation of all major deliverables within timeline and budget (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
确保在时间表和预算内顺利实施完成所有主要的任务（如策略简报，功能规格，技术规格等），确保达到质量标准和客户期望。
•Ensures that client issues are dealt with in an efficient manner, informing the Account Director of any problems that may arise. 
确保以高效的方式处理客户问题，并向客户总监汇报可能出现的任何问题。
•Reports to the Account Director, providing regular input on all account activity, including status and call reports on a weekly basis.
定期向客户总监报告，提供有关客户活动的信息，包括每周的工作进度和客户意见。
•Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
与项目团队密切合作，保持对项目进度的持续了解，以鉴别项目内或与项目相关的潜在问题和机会。
•Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
确保所有流程和步骤的完整性，质量标准达标，并确保项目高效运行。
•Aware and in pursuit of opportunities for account growth and new business, involving the Account Director
在客户总监的陪同带领下了解并寻求增加客户和拓展新业务的机会。
•Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations. 
为客户和团队之间提供定期的双向沟通，以提供良好的团队呈现文件并设定适当的客户预期。
•Prepare regular correspondence, Contact Report, Status Report and Production Estimate
准备常规通讯报告，联系录报告，进度报告和制作费估算。

Requirements
•University studies in marketing / innovation / languages or related discipline
大学专业为市场营销/创新/语言或相关学科
•True team player who value and believe in effectiveness and efficiency
重视有效性和效率的团队合作者
•Good command of spoken and written Mandarin Chinese and English
良好的中英文口头与书面沟通能力
•Speak up, problem solving and multi-tasking
敢于表达，善于解决问题并同时解决多个任务
•Good interpersonal and communications skills
优秀的人际沟通能力
•Proactive, independent, responsible and detail-oriented
积极、独立、负责任且注重细节
•Familiarity with excel is a plus
擅长excel者优先

Creative Team

Creative Director (Copy-based) 创意总监（文案背景）

Location: Beijing

Key Responsibilities
•Conceive the development of all materials (copy) to ensure that creative concepts are strategically on target and art meets company standards of creative excellence.
构思所有材料（文案）的开发，以确保创意概念在战略上符合目标，美术符合公司的创意卓越标准
•Work closely with the art based creative Director, as well as the team members.
与美术方向的创意总监以及团队成员密切合作
•Lead and supervise the creative copy development for the offline and online projects for Serviceplan
领导和监督线下和线上公司项目的创意文案开展
•Take project lead and responsibility on campaign ideas and copy direction
负责项目领导和宣传活动的创意和文案指导
•Lead, nurture & supervise the copy team on the projects from inception stage, idea generation and production stages
领导、培养和监督从项目开始阶段、创意产生阶段和生产阶段的文案团队
•Assure creative projects meet briefs and/or company objectives, as well as timelines and budgets. 
确保创意项目符合brief和/或公司目标，以及时间表和预算。
•Guide the client from a creative point of view.
从创造性的角度引导客户
•Maintain and enhance the quality of the overall project in terms of copy.
从文案的角度维护和提高整个项目的质量。
•Inspire our content & client service to execute and defend your ideas and creativity. Constantly encourage creative, inspirational team spirit.
激发我们的内容和客户服务来执行和维护您的想法和创造力。不断鼓励创新、激励的团队精神。
•Strategic planning and detail minded.
具有战略规划能力和细节思考能力

Requirements
•Degree holder, preferably in Marketing, Communication, Advertising, Art or equivalent.
本科以上学历，市场营销、传播、广告、艺术或同等学历者优先。
•Outstanding Chinese copy with auto background. English copy is a plus.
优秀的汽车背景中文文案。英文文案更好
•Over 8-10 years’ experiences of working in digital and classical advertising agencies, among which minimal 6 years’ creative management experience in China
8-10年以上数字和传统广告公司工作经验，其中至少6年在中国的创意管理经验
•Excellent track record in award winning performance with famously effective works
在获奖作品方面有着卓越的成绩，并有着著名的高效作品
•Full of awesome ideas and being able to complete work independently, as well as with the team members.
充满了很棒的想法，能够独立完成工作，也能与团队成员合作
•Good knowledge in literature, art and history
良好的文学、艺术和历史知识
•Understand modern and traditional culture
了解现代和传统文化
•Familiar with Mainland China, digital ecosystem and latest trends.
熟悉中国大陆、数字生态系统和最新趋势
•Excellent communications, presentation and problem solving skills. Able to present creative concepts to the team and the clients in their language
优秀的沟通、表达和解决问题的能力。能够用他们的语言向团队和客户展示创意概念
•Good command of spoken and written Mandarin Chinese and English
良好的中英文口语和书写能力
•Passionate about the creative industry and fast pace environment
热爱创意产业和快节奏环境
•Self-motivated and a good team player, good leadership skill.
自我激励，良好的团队合作精神，良好的领导能力。
•Very responsible, able to manage multiple projects in tight deadlines
非常负责，能够在紧迫的期限内管理多个项目
•Able to determine and monitor project schedule in conjunction with internal departments and external parties.
能够与内部部门和外部各方共同确定和监控项目进度。

Internship Opportunity

Account Executive Intern 客户执行实习生

Location: Beijing/Shanghai

Key Responsibilities主要职责
•Support in project management: manage and implement project progress; draft timings, prepare decks
广告客户项目支持：管理和执行项目流程；计划排期，客户提案准备等。
•Account Management: Support to bridge client requests and internal deliverables; this includes answering clients’ request and assure a open and informative client communication and grow with the challenges to final be able to handle smaller projects by yourself
客户管理：作为客户需求与内部沟通的桥梁，包括回应客户的需求，确保与客户之间开放和有效的沟通，能从挑战中获得成长，直到能独立跟进小型广告客户项目。
•Internal Responsibilities: assist the account director in proper documentation and filing;
内部常规任务：协助客户总监进行相关文件整理

Requirements职位要求
•Creative mindset with eMarketing sense and “out of the box “ thinking
有创新思维的能力
•University graduate in communication / languages / journalism or related discipline
本科在读大学生 （市场营销，语言类，媒体类专业优先）
•True team player who value and believe in effectiveness and efficiency
能够独立完成任务，同时懂得团队合作，注重效率
•Good command of spoken and written Mandarin Chinese and English
中英文听说读写良好
•Speak up, problem solving and multi-tasking
敢说会做，有解决问题的能力
•Good interpersonal and communications skills
良好的人际沟通能力
•Proactive, independent, responsible and detail-oriented
工作主动，独立，有责任心，注重细节
•Work with a SMILE
总能带着微笑开展工作

Copy Intern 文案实习生

Location: Beijing/Shanghai 

Key Responsibilities:
•Develop creative ideas and concepts and presenting them to colleagues.
开发创意理念和文案内容，并呈现给同事们
•Write clear, persuasive, original copy and proofread copy to check spelling and grammar.
撰写清晰，有说服力的原创文案，并进行拼写和语法方面的校对
•Keep up to date with popular culture and trends.
不断吸收流行的文化和潮流

Requirements:
•Degree holder, preferably in Marketing, Communication, Advertising, Art or equivalent.
本科及以上，市场营销，沟通，广告，美术及相关专业优先
•Strong Chinese writing and editing skills across advertising disciplines, as well as good command of spoken and written Mandarin Chinese and English
具有较强的根据广告的要求进行中文文案撰写和编辑的能力，也具有中英文书面和口头沟通能力
•Strong presentation skills and the ability to communicate effectively with the internal team as well as our partners and clients
具有较强的提案能力，以及与内部团队、合作工作和客户有效沟通的能力
•Proactive, independent, responsible, detail-oriented and able to work under pressure
积极、独立、有责任心，注重细节，能在有压力的环境下工作
•Passionate about the creative industry and fast pace environment
对创意领域和快速变化领域有工作热情
•Self-motivated and a good team player, able to work on multiple projects in tight deadlines, independently or under guidance of seniors. 
有自我激励和团队协作的能力，能在严格规定的时间内独立或在指导下完成多个项目

Art Intern 美术实习生

Location: Beijing/Shanghai 

Key Responsibilities:
•Participate in creative development
参与创意开发
•Maintain and enhance the quality of the overall art / design ideas
维护和加强整体美术/设计理念的质量
•Provide excellent design artwork under guidance of senior
在直属领导的指导下提供优秀的设计作品

Requirements:
•Bachelor holder, preferably in Marketing, Communication, Advertising, Art or equivalent.
本科及以上，市场营销，沟通，广告，美术及相关专业优先
•Capable of producing excellent artwork independently from draft mock-up to output-file.
能独立完成从草稿到出街稿件的优秀设计作品
•Proficient in designing software (Photoshop, Illustrator, InDesign, etc). 
精通设计软件（Photoshop, Illustrator, InDesign等）
•Good communications skills, including ability to share creative idea with others.
良好的沟通技巧，包括与其他人分享创意理念
•Good command of spoken and written Mandarin Chinese and English
良好的中英文口头与书面沟通能力
•Passionate about the creative industry and fast pace environment
对创意领域和快速变化领域有工作热情
•Self-motivated and a good team player, able to work on multiple projects in tight deadlines, independently or under guidance of seniors.
有自我激励和团队协作的能力，能在严格规定的时间内独立或在指导下完成多个项目

Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. 
Please send your full resume and expected salary to jobs_sh@serviceplan.com if you want to apply for position at Serviceplan Shanghai and to china-hr@serviceplan.com if you want to apply for position at Serviceplan Beijing and Hangzhou.